//ANAS_ASMAT — RETURNS_PROTOCOL v1.0
//FILE: REFUND_POLICY.txt
//STATUS: READ_BEFORE_PURCHASING

>RETURN_WINDOW

TIMEFRAME    14 days from delivery date
CONDITION    Unused. Original packaging. Unaltered.
PROOF        Order confirmation or receipt required
SHIPPING     Trackable method only — customer covers cost

>NON_RETURNABLE

REGISTRY_PIECES   -- Engraved items are non-returnable
HYGIENE           -- Worn earrings cannot be returned
CUSTOM_ORDERS     -- Non-returnable unless defective

>DEFECTIVE_ITEMS

Damaged or defective on arrival?
Contact within 3 days of delivery.
Include photos and your registry code.
We will arrange replacement or refund.

>REFUND_PROCESS

Once received and inspected — 5 to 10 business days
Processed to original payment method
Original shipping: non-refundable unless our error

>EXCHANGES

No direct exchanges.
Return for refund. Place new order.

>MISSING_REFUND

Check your bank account first.
Then contact your card provider.
Still missing? Contact us with your registry code.

support@anasasmat.co.uk

//END_OF_FILE
//ANAS_ASMAT.exe